OUR POLICIES

OUR MISSION

It is our mission at California Nails & Spa to provide all our guests with a remarkable experience while performing our business with integrity and deep knowledge of our profession. We are committed to providing superior service to each individual guest with added value. Through our friendly customer service and life long education, we will strive to be your number one choice for all your NAIL CARE needs, while setting the standard in nails spa environmental responsibility.

LATE ARRIVALS

For spa services arriving late may cause us to shorten the length of your treatment with full charges applied. For salon services, your appointment may not be guaranteed if you are more than 15 minutes late.

NON – REFUNDABLE

If you are not happy with your nails, please make us aware of it before you pay. We will adjust them to your satisfaction or remove any enhancements or coatings that have been applied. No refunds will be given after you have left the salon.

DEPOSIT(at Eyelash, Microblading and Permanent Make-up)

At California Nails & Spa all services need an appointment with a $40 deposit, which we will be applied to your service. If client cancels the appointment after our 24-hour cancellation policy. The deposit will be forfeited and therefore not refundable.

PETS

Pets of any kind, other than service animals, are NOT allowed in the salon. The State Board of Cosmetology have specific Rules and Regulations stating cleanliness and sanitation, and we abide by these rules. In order to protect our clients that are more susceptible to allergens, NO animals of any kind are to be permitted in the salon at any time. Service dogs with the official “Service Animal” vests are the ONLY exception. Therapy dogs, emotional support dogs and/or companion dogs are not recognized as “Service Animals” according to The Florida State Human Rights Commission. We invite you to talk with us about any questions or concerns.

Our main goal at California Nails & Spa is to provide a wide range of services, performed by highly trained and experienced professionals. Our California LashBrow and permanent make-up artist have been trained in NovaLash and Xtreme lash applications to create a beautiful and safe result. Our 4-step application process is unique for each client, ranging from dramatic to natural based upon preference. Not only can we apply permanent pigment to brows and lash line, we can also remove sun spots and tattoos and other skin imperfections. Your friends and family will say “WOW” when they see how great you look.